Using an Employee Satisfaction Survey to Determine Job Role Clarity

If you want your employees to be truly satisfied with their work, you’ll make sure they have absolute job clarity—essentially, that they know what they’re doing and how it helps you build a successful company. There are several ways you can improve job clarity for your employees, yet there’s only one way to find out if you’ve done a good job for every member of your company: through employee satisfaction surveys that ask the right questions about job role clarity within your business.

You can find a short but succinct section on job role clarity within Flex Surveys Full 100 employee satisfaction survey template. Every question focuses on a different aspect of job role clarity, so you can know exactly how well your employees understand their role within your business.

So what are the best questions to ask about job role clarity when you’re conducting an employee satisfaction survey?

While some sections in an employee satisfaction survey can change drastically, the section on job role clarity should always look relatively unchanged. After all, you only need to know a few things: whether or not your employees understand how their jobs contribute to the success of your business, whether or not they know what’s expected of them, and whether or not they know how to move forward within your business.

Like many other sections of the Flex 100 employee satisfaction survey questionnaire, you’ll find that the questions in the job role clarity section look a lot more like statements. Employees are invited to check off a box saying whether they “agree” or “disagree” with each statement.

This question format helps ensure that answers are honest and makes it easier to answer each question quickly, which is crucial to getting a high response rate on your employee satisfaction survey.

Typical statements in the job role clarity section of an employee satisfaction survey include “My supervisor sets performance goals/targets for me” and “I have the decision making authority needed to do my job properly”.

Can you customize the job role clarity section of your employee satisfaction survey?

Every section of any employee satisfaction survey run by Flex Surveys is fully customizable.

Still, you’ll want to think long and hard before you decide to change the questions of the job role clarity section in your employee satisfaction survey. The questions you’ll find in the Flex Surveys sample template have been used in many different surveys and work within any industry, for businesses of any shape and size.

If you’re really determined to use questions of your own, give us a call first and let us know what questions you’re thinking about using. We can help you decide whether or not these questions will actually be worth adding to the job role clarity section of your employee satisfaction survey—and we’re always happy to discuss other sections of your survey while we’re at it.

Job role clarity is an incredibly important factor in how your employees feel about their work. It’s also incredibly important to productivity. After all, people have difficulty doing their jobs properly when things aren’t crystal clear. So make sure you’re asking the right questions about job role clarity when you run your employee satisfaction survey.

To learn more how Flex Surveys can help customize your employee satisfaction survey questionnaire, please visit our website at Employee Attitude Surveys.

Feel free to free to contact us at 877.327.5085.

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