Employee Satisfaction Survey Best Questions

The Best Employee Satisfaction Survey Questions

When trying to gauge the level of interest, satisfaction, engagement, or planned involvement with a company transition or change, the best employee satisfaction survey questions are the ones that fish for specific information.

Instead of trying to ascertain the general pulse of your employees, you should use specifically geared questions that attempt to extract unique answers. The best employee satisfaction survey questions will always lead the employee toward providing more information. Simple yes and no questions are too limiting and are open to interpretation. Therefore, the best employee satisfaction survey questions will yield a series of multiple choice answers that guide the employee with their answers, but not so much as to sway their responses.

For example, the best employee satisfaction survey questions will never lead the employee toward a desired answer. You don’t want to force the employee to answer your questions with responses that only benefit your desired outcome. These surveys should enable the employee to provide honest feedback, which means, the supplied answers for selection should not coach their responses.

The supplied answers to the survey, which populate the multiple choice aspect of the best employee satisfaction survey questions, should be more in depth than simple yes and no responses. Herein lies an inherent problem: how do you create the best employee satisfaction survey questions with guided answers, but still refrain from coaching the responses?

According to Chron, workplace coercion can change the value and belief system of an organization and create an unhealthy work environment. Skewing the survey answers will result in distrust and lower satisfaction at the job, even if it’s not reflected accurately in the survey.

If you’re supplying the probable answers, it’s fairly difficult to keep from basically answering the survey for the employee. You need to provide them with responses to the best employee satisfaction survey questions that not only suit your needs, but also allow the employee to be honest. Here’s a sample question with answers so you can see how this may be possible.

“Has the employee retention program made you feel valued at work?”

      • Yes, I feel valued.
      • The program has given me job security.
      • I appreciate the raise/bonus/promotion I was given as part of this program.

See how the answers are all positive and are only geared toward the obvious of the employer? The best employee satisfaction survey questions will have accompanying answers that allow the employee to respond honestly. Instead of the above set of answers, perhaps a better set would be something like the following.

“Has the employee retention program made you feel valued at work?”

      • Yes, I feel valued as a result of this program.
      • No, I do not feel valued as a result of this program.
      • I have not participated in this program.

Notice how the responses are more specific, and that a negative response was added. Since the best employee satisfaction survey questions are a result of the types of responses being offered to the employee, make sure when drafting your survey that you take the entirety of the question into account.

To find more information about employee reviews, please visit our website at Employee Satisfaction Surveys.

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