employee satisfaction survey benchmarks allow you to compare and contrast your employees feedback against against other similar organizations. by establishing a meaningful set of employee satisfaction survey benchmarks, you will be able to identify performance gaps in factors that effect both employee satisfaction and engagement. companies that implement action plans to rectify these issues will be able to foster a happier and healthier work environment.
as outlined below, the practice of employee satisfaction survey benchmarking can include both internal, external and past data. in its simplest form employee satisfaction survey benchmarking involves setting a specific level of performance that a company wants to reach or compare itself against. this process creates a standard to which the entire company can aspire to. any business units that fall below this standard must find ways to rectify their performance gap.