Factors that Influence
- Industry of Organization
- Size of Organization
- Job Position & Day-to-Day + Activity of Employees
Decision Making Authority to do Role
Decision Making Authority to do Role
Background Information
This theme measures the employees’ perceptions on how much authority they have making decisions related to their job roles.
Within a given workday, employees face many situations where they are tasked with making choices, and it is up to their superiors how much leeway they are given to make decision.
Studies show that employees who are not empowered to resolve issues that impact their work generally have lower levels of engagement and interest in their job.
Why is this Important?
Research indicates that when employees are empowered with the right decisionmaking abilities, it results in higher productivity levels, job satisfaction and engenders a greater sense of trust in the organization.
It is noteworthy that the success of managers is dependent on the successful outcomes of their employees.
It is in managers’ best interests to enable their employees to grow and thrive for the overall benefit of the entire organization.
Recommended Action Items
Consider implementing the following action items as part of your personalized strategy to improve the level of employee engagement within your team.
Develop Decision Making Strategy
Effective managers clearly explain the thought processes and rationales behind decision-making to develop these skills amongst all employees. Empower employees to make decisions so that they can have the ability to impact results. For true ‘buyin’ decisions should be made as close as possible to the where the actions are carried out.
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Shrink Approval Process
An effective approval process needs to be built on a solid foundation of trust. Leaders must have faith in their direct reports to make the right decisions. Analyze areas where approvals are required and then classify them into low and high-risk categories. Give staff the opportunity to provide input into the decision-making process and provide autonomy to make decisions, whenever feasible.
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Encourage Input & Ideas
Employees have access to problems and opportunities related to their work environment that managers may not be privy to. Promote brainstorming and feedback sessions to discover new ways to improve everyday processes. Listen with an open mind to ideas and act on the ones that can benefit the organization. Implement the best strategies and remember to recognize those who added value.
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Reward Success/Forgive Mistakes
For employees to grow and develop, their work environment must be one that rewards successes but also forgives mistakes. Making mistakes is a natural part of the learning curve. Organizations that empower employees to think ‘outside the box’ are more innovative and can discover more efficiencies and growth opportunities.
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