Customized Employee Survey Solutions
If you want to understand how employees perceive their work environment, we will work with you to customize an employee survey solution to gain valuable insights into your workforce. We leverage data-driven strategies that can help your organization foster a positive work culture, improve employee engagement, and improve performance.
Why Employee Surveys Matter
Employee surveys offer a structured way to gather feedback from employees which in turn enables us to understand the factors that influence overall satisfaction. Once you receive the survey results, you will be able to identify areas of improvement and also top performance to implement initiatives to enhance the work environment and employee experience.
Advantages of Investing in
Employee Engagement Surveys
Employee Engagement Surveys
21%
Increase in
Profitability
26%
Reduction in
Turnover
48%
Increase in
Performance
The Flex Advantage
We are committed to working with you to administer a tailored employee survey solution that meets the unique needs of your organization. We offer a fully managed solution which will provide you with dedicated support throughout the survey process and results rollout. Here are some of the key features that make Flex Surveys the preferred choice for businesses of all sizes:
Employee Surveys are not a one size fits all solution. Our experts recommend customizing your survey template to suit the specific needs of your organization. We offer a variety of survey types, ranging from employee satisfaction surveys to custom employee recognition programs. Whether you need a simple or an in-depth survey, we have the tools to provide recommendations to create a survey that captures your employee’s eye and provides you with the most relevant data.
While a lot of focus should be put on the employee experience when taking a survey, collecting this data is just the first step. Flex Surveys provides a variety of reporting and analytics that will help you interpret the results easily. Whether you are looking for intuitive dashboards with no complicated logins, or comprehensive PDF reports, you will be able to easily identify trends and benchmark performance against industry standards to make data-driven decisions. Our team of analysts is hard at work developing the next innovative tools to be more user-friendly, ensuring that your team will gain meaningful insights.
Have you ever wanted to understand how your organization compares to others in the industry? Flex Surveys will provide you with robust benchmarking which will allow you to measure your performance against other similar size organizations in your region/industry. This comparison analysis will help highlight areas where your organization stands out from the crowd and where there is room for improvement.
The most important part of any employee survey is to gather insights which can then be used to promote positive change. Flex Surveys goes above and beyond basic data analysis by also providing recommended focus areas to prioritize during action planning. We recently launched a new tool that allows you to ask an expert trained artificial intelligence model to provide suggested action plans for your specific needs. By combining all of the tools in our toolkit, your team will be able to implement strategies that address identified issues and capitalize on strengths, leading to a more engaged and productive workforce.
Flexible Employee Engagement Surveys
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Professionally Managed Service
We handle the time-consuming aspects of your survey rollout You drive results with actionable insights and next steps -
Database Management
Seamlessly integrates with any internal HRIS database systems As your employee engagement survey provider, we handle database maintenance to ensure reporting accuracy -
User-Friendly Interface
No additional training or complicated logins are required for administrative staff Respondents will be able to participate in the Employee Engagement Survey without any prior training
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Fully Customizable Surveys
We provide you with our recommended Employee Engagement Survey questions to suit the needs of your organization.
Our questionnaire templates are based on industry best practices for Employee Engagement Surveys -
Accessible Survey Taking
Our Employee Engagement Surveys are designed to be accessible to people with a diverse range of abilities Surveys are accessible to respondents on all devices (mobile/tablet/desktop) and can be screen reader optimized -
Scalability for Organizations
We cater to companies of all sizes, from startups to global enterprises Our Employee Engagement Survey packages include unlimited responses regardless of company size
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Survey Design
User-friendly interface to optimize survey participation Intuitive design tools for creating visually appealing surveys -
Multi-Language Support
Capability to offer surveys in a variety of different languages Accommodates diverse international workforces -
Mobile Compatibility
Surveys are optimized for all mobile devices or tablets
Respondents can complete their surveys anytime and anywhere
Employee Engagement Surveys
Provide Organizations with…
30%
Increase in
Satisfaction
17%
Reduction in
Absenteeism
5x
Employee
Empowerment
Employee Engagement Survey Insights
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100% Confidentiality
Employee Engagement Survey responses are completely secure and only accessible to the respondent Reporting segments are only provided for groups of a predetermined minimum sample size -
Security and Compliance
Ensures that your Employee Engagement Survey complies with relevant data protection regulations Flex Surveys offers full GDPR compliance as well as local data encryption -
Data Integrity
We ensure accurate, consistent and reliable data throughout your Employee Engagement Survey Our employee survey tool ensures survey responses are heavily encrypted and access is not permitted
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Real-Time Feedback
Instant access to survey participation and overall analytics Enables leadership to receive live feedback and take immediate action -
Data Analysis
Results are presented in a visually appealing and easy to understand format Response distribution is analyzed to identify significant trends -
Historical Trend Analysis
Capability to track changes in engagement levels over time Historical data identifies patterns and provides actionable insights
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Employee Segmentation
Segment survey results by employee demographics, departments or any other criteria Provides a deeper analysis to understand engagement levels across the organization -
Benchmarking
Assess your results relative to industry peers and competitors Understand your performance relative to industry standards for a broader context -
Training and Support
Comprehensive training resources, user guides and customer support
Action Planning tools to help develop Action Plans based on survey results
Team Member Engagement Surveys
Real People, Real Results: See What Our Customers Have to Say
“Flex Surveys is a valuable tool in helping analyze our Employee's Engagement, a great product and a fantastic team to work with. I would recommend it to any business professional looking to conduct an Employee Engagement Survey.”
“I would highly recommend Flex Surveys to any organization looking for a cost effective Employee Engagement Survey solution. Our organization has been very impressed with both the knowledge and level of service provided by their team.”
“We chose Flex Surveys for our first ever Employee Engagement Survey and could not be happier. They took on our project, provided valuable guidance to customize the survey for our unique company, and made it very simple to implement.”
“I was involved in the selection and implementation of our Employee Engagement Survey with Flex Surveys. From the beginning I found them to be professional, insightful, and helpful. Flex did an exceptional job reviewing the reports and training us how to best implement them.”
“This was our first experience with Flex Surveys, and it was excellent! The team did an excellent job by providing us with thoughtful and actionable insights into our results. The summary presentations to our partners and employees were both top notch.”
“We chose Flex Surveys because we were looking for an Employee Engagement Survey provider that didn’t require a lengthy or convoluted implementation process yet offered thorough analysis and benchmarking, all for an affordable budget.”
“Flex Surveys has been an absolute pleasure to work with. Their ability to thoughtfully listen to our wants and needs and translate them into meaningful, strategic recommendations has been invaluable. Their expertise, responsiveness and professionalism is greatly appreciated.”
“Flex Surveys made it so easy to implement a highly confidential and polished product! They help manage the entire process even down to our customized marketing materials. At an affordable price, they gave us strategic advice and answered our questions once the results were in.”
“Flex Surveys exceeded our expectations. They provided excellent Account Management and handled every detail from start to finish. Their analytics and thought leadership with the interpretation of the data was extremely valuable.”
“Flex Surveys was easy to implement and their customer service was A+. They handled everything from survey design to customized marketing materials to data analysis.”
“Flex Surveys took on our project and provided recommendations to help us apply their insights across our organization. We found their feedback to be in-depth and easily understood. They are an invaluable tool in helping analyze any organization.”
“I have used Flex in three different organizations and recommend them for 1) the personal attention provided by the Account Managers, 2) how simple it is to implement, and 3) the phenomenal reporting and graphics that makes it simple to identify improvement areas.”
Types of Surveys Offered
Here at Flex we offer a wide variety of survey types to address various aspects of the employee lifecycle. From entrance surveys to exit surveys, and everything in between we provide expert recommended surveys customized to fit your organization. Below you will find some of the most popular survey types available:
Employee engagement is often considered the pulse of the organization as it can directly correlate to business success. By conducting an employee engagement or employee satisfaction survey, you will be able to measure the level of enthusiasm employees have towards their work and their commitment to your organization. The results from these surveys can help identify factors that contribute to high performance and possible areas that could use some extra attention to boost employee satisfaction, morale and productivity.
At the forefront of employee engagement is ensuring the workplace is equitable for all employees regardless of their personal identity/background. Employee engagement is greatly impacted by employees’ sense of value and ability to feel comfortable being their authentic self at work. By conducting a diversity, equity & inclusion survey you are able to identify gaps in the organization’s EDI strategy. These surveys provide employees with a platform to express their perspectives and concerns related to how equity, diversity & inclusion impact their employee experience. Flex surveys offers.
While conducting too frequent pulse surveys can lead to survey fatigue and lower participation rates, conducting quarterly check in surveys can quickly gauge how employees are feeling about the day to day. By implementing pulse surveys in addition to a longer employee engagement or satisfaction survey, you can identify emerging issues and see how employees are responding to initiatives in real time. Flex Surveys provides guidance to determine if pulse surveys are the right fit for your organization.
An employee’s journey starts with their onboarding experience when they are first hired at the company. Their experience during the first 30 days of employment can set the tone for an employee’s journey with the company. To continuously improve hiring and training practices, we recommend asking new hires to provide their feedback on their experience at the 30, 90 or 180 day mark of their tenure. By surveying employees at the beginning of their tenure you will be able to receive analysis to help refine the onboarding processes to ensure a smooth transition and positive first impression.
A key to improving retention efforts is being able to accurately understand why employees resign from their position. By customizing an offboarding survey or exit interview, you will be able to gain valuable insights into the reasons that caused an employee to leave the organization. The results from these surveys provide insight into common themes and the ability to address recurring issues and refine strategies to retain top talent. Flex Surveys offers customized exit surveys that are designed to be short and engaging to encourage honest and candid feedback from an employee who is exiting the organization.
Providing employees with a performance appraisal offers them a valuable opportunity to learn and grow through constructive feedback. It is recommended that you conduct a 360-degree feedback survey to gather input from an employee’s peers, direct reports, and supervisors on an annual or bi-annual basis. Sticking to a regular performance schedule will help provide ongoing data to measure an employee’s key performance indicators over a set period. By using a holistic approach to identify strengths and areas for development through feedback, you will be able to continuously foster a culture of improvement and professional growth.
Customizable Solutions Tailored to Your Organization
Value
Everything Required To Launch an Employee Engagement Survey Within a Smaller Company
- Custom Questionnaire
- Overall Reporting
- Participation Tracking
- 1x Results Presentation
Professional
Level Up Your Employee Engagement Survey With a Professionally Managed Solution
- Employee Census Analysis
- Segmentation of Results
- Manager/Department Reports
- 2x Results Presentations
Enterprise
Get the Best of Flex With Detailed Reporting and Post-Survey Resources
- Manager Training Webinars
- Report Distribution
- Online Action Planning Tool
- Action Planning Resources
Enjoy These Features With All Packages
AccountManager
CommunicationPlan
QuestionnaireDevelopment
ExtensiveReporting
ExternalBenchmarking
Unlocking Success: Discover Our Clients’ Inspiring Journeys
Delve into real-life stories of organizations and individuals who have transformed
challenges into opportunities, leveraging our innovative solutions.
The Flex Process
When you work with our team of experts to design your next employee survey project, Flex follows a step by step process to ensure that each survey delivers a great employee/user experience along with quality actionable results. Below is an overview of our typical process:
Our process begins with an initial consultation call to understand your organization’s specific needs and objectives. Once we have this information, we will work with you to refine your ideal employee.
Once the survey is designed, it is distributed to your employees through their work email account, or in an alternative method that would better suit your team. Flex Surveys offers alternative survey access methods including drop shipped paper surveys, customized access cards and QR code posters to ensure that the process is fully accessible for all employee types/work locations.
As your employees start responding to the survey, Flex Surveys will provide you with daily updates on participation and other key metrics. Once the survey period is closed and a representative sample has been achieved, we analyze the data using our advanced analytics tools. This process will provide you with thorough and detailed analysis to provide a clear picture of the employee engagement survey findings.
Once the results have been analyzed by Flex Surveys’ system, the results are compiled into different levels of reporting that provide a comprehensive report filled with key insights and trends. Flex Surveys uses this information to provide actionable recommendations based on the findings, helping you make informed decisions to improve employee engagement and organizational performance.
Flex Surveys offers ongoing support to help you train leaders on how to interpret their results and create action plans using a variety of in house solutions. Organizations who regularly follow up on the results of the employee engagement survey by communicating any progress they are making towards improving the goal. Regular check-ins can be conducted in smaller groups to measure the impact of the applicable changes and continue to ensure continuous improvement.
Surveys for Every Stage of
the Employee Lifecycle
the Employee Lifecycle
Employee Entrance/
Onboarding Surveys
Collecting feedback from new hires, identifying areas for improvement, and enhancing the overall onboarding experience.
Performance
Evaluation
Aid employee growth by gathering unbiased data and identifying opportunities for improvement.
360 Leadership
Feedback
Utilize insights into employee perceptions of leadership, identify areas for improvement, and enhance employee engagement.
Equity, Diversity &
Inclusion
Identify areas for improvement in equity, diversity, and inclusion, leading to a more inclusive and supportive workplace.
Employee
Engagement Surveys
Provide valuable insights into employee opinions and needs, ultimately leading to increased engagement and satisfaction in the workplace.
Employee
Recognition
Recognition surveys reward employee achievements, promote engagement and boost morale.
Employee Pulse
Surveys
These brief and frequent surveys provide a snapshot of employee sentiments, engagement levels, and overall satisfaction.
Whistleblower
Feedback
Provides a safe and confidential way for employees to report misconduct and maintain ethical workplace practices.
Employee Exit /
Offboarding Surveys
Gain access to valuable feedback on employee experiences, identify reasons for departure and improve retention and company culture.
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Employee Engagement FAQs
We have compiled this information as a resource for anyone interested in conducting employee engagement surveys. The answers below reflect our experience in conducting engagement surveys over the past 15+ years. If you have a question that is not answered by our FAQ, please contact us and we will be happy to assist you.
Why Do We Need an Employee Engagement Survey?
- The motivation of a company’s employees is the one measure that is most indicative of a company’s future success.
- It is no secret that dissatisfied & unmotivated workers are inefficient with their time and produce lower-quality work.
- These feelings of discontent are simply symptoms of larger problems that exist within the physical workplace and culture of an organization.
- Employee Engagement Surveys provide employees with the opportunity to give feedback and share their feelings in a safe and non-confrontational setting.
- Armed with the results, company management will then have the opportunity to evaluate the current state of their company.
- They can then devise an action plan to meet the most pressing needs of the organization.
What Do Employee Engagement Surveys Improve?
- Conducting an Employee Engagement Survey will:
- Open the lines of communication between management and staff
- Produce a happier & more motivated workforce
- Increase employee commitment & retention
- Decrease hiring and training costs
- Improve worker efficiency, product quality & customer satisfaction
- Employee Engagement Surveys help identify the root causes of employee dissatisfaction and allow companies to target those areas.
- Once action plans are in place, companies will benefit from increased productivity, job satisfaction, and loyalty.
Why is Flex Surveys so Flexible?
- Our survey platform was designed to adjust according to the needs of any situation. We can custom tailor our software to accommodate a wide variety of organizational requirements.
- Some common customizations include:
- Importing past surveys (both questions & results)
- Questionnaire alterations
- Reporting customization
- Custom survey deployments (smartphones, tablets & paper)
- Engagement metrics (employee NPS or % engaged)
- Advanced survey features (like skip logic, randomization or piping)
Why Should We Use Flex Surveys and Not a DIY Platform?
- Internal Employee Engagement Surveys generally offer many benefits:
- Increased buy-in from management (more action will be taken with the results)
- Better control over the entire process
- Ability to customize the questionnaire
- However, they also entail some major disadvantages:
- Lack of perceived confidentiality will avert employees from being completely open and honest with their answers
- Internal questionnaires often avoid key issues in fear of raising difficult topics
- Companies lack the experience and resources to fully and accurately report on survey results
- On average, internal surveys take 2x longer to provide feedback to staff
- Our approach was designed to build off the core benefits of internal surveys while minimizing any downsides. to accomplish this, we work with you to design the survey and then we handle all of the details and behind the scenes work to set-up and report on the survey. your management team is then responsible for analyzing the results that we have provided.
- Flex Surveys’ process provides all of the benefits from both internal & external Employee Engagement Surveys.
- We have over 15 years’ experience with Employee Engagement Surveys. Save yourself hours of set-up, design and reporting and let us take care of everything. We will keep you updated throughout and make sure that everything goes smoothly.
We Have Done an Employee Engagement Survey in the Past, Why Should We Do Another?
- Employee Engagement Surveys are not designed to be a 1-time occurrence or an intermittent practice.
- The premise behind the surveys is centered around providing a stable mechanism for open and honest feedback with your staff. This is best done on a yearly basis because it will provide employees with a clear picture of what to expect. It also provides ample time for an organization to review the results and implement any changes.
- Once established, the survey period should not be altered unless there is a significant impediment to the process. This is because project timing can impact the validity of comparisons with previous studies as well as strain the level of trust between management and staff.
Create your own survey for almost anything.
The most comprehensive solution for all your insight needs
Empower Your Team with Flex Surveys
In the modern business landscape, understanding and addressing employee needs is more important than ever. Flex Surveys offers a powerful suite of employee survey solutions that provide the insights needed to foster a positive work culture, enhance engagement, and drive performance. With customizable surveys, advanced analytics, and actionable insights, Flex Surveys empowers organizations to unlock the full potential of their workforce. Invest in your employees’ satisfaction and your organization’s success with Flex Surveys.